Refund Policy
COST OF DELIVERY IN POLISH
15 PLN-Max 2 dresses-courier with prepayment
30 PLN – 3 or 4 dresses-courier with prepayment
40 PLN – 5 or more dresses-courier for prepayment
Delivery by courier at the price of Polish + 5 zlotys for each option
Attention!
In case of non-fulfillment of the parcel by cash on delivery - in accordance with Article 535. The Central Committee. when placing an order, a purchase and sale agreement is concluded between the buyer and the store. Accordingly, the buyer is obliged to reimburse the costs incurred by the store. In case of non-return of the cost, the case is automatically transferred to the court, and the buyer pays additional legal costs.
ORDER LEAD TIME:
Orders are sent within 1-7 days (counting from the moment the order is placed by cash on delivery or from the moment the transfer is sent).
If you have any doubts about the order completion time, please contact us by email: salonnikolab@gmai.com
10. Refund Policy:
You can make a refund within 14 days from the date of receipt of the parcel without giving any reason.
If you want to make a refund, please send the item back to the seller from whom you purchased the product.
Certain types of goods, such as those prepared according to the customer's individual order, are not subject to cancellation of the contract.
The seller must reimburse you for all payments received from you, including the cost of delivering the product (except for additional costs associated with the delivery method you choose, which is different from the cheapest normal delivery method offered by the seller). The merchant must return the payment using the same payment method that you used in the original transaction. If you want to receive funds using a different payment method, let the merchant know.
The seller must return the money within a maximum of 14 days.
The refund may be suspended until the seller receives the goods or provides them with confirmation of their return, depending on which event occurs earlier.
If you would like to take advantage of the refund option, please let us know by filling out the form available at the link (DOWNLOAD THE FORMWe ask you to send the document by post or by mail to the seller.
In the event of their use, the seller may require the customer to cover the losses pro rata.
Exchange
If you want to exchange an item, return it according to the refund procedure and place a new order.
